Find your next step
Clear, illustrated guidance for customers and verified service providers.
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17 guidesCustomer Quick Start
The shortest path from adding a vehicle to rating completed help.
Provider · Provider HelpProvider Quick Start
The shortest path from verification to completing a PHIXTT job.
Customer · Getting StartedCreate your account and get ready
Sign up, verify your email, finish your profile, and choose how PHIXTT contacts you.
Customer · GarageAdd and manage a vehicle
Save the vehicle details PHIXTT uses to prepare suitable help and specialist matching.
Customer · Roadside HelpRequest vehicle help
Choose the service, describe the problem, select the vehicle, and confirm where help is needed.
Customer · ActivityFollow your provider and complete service
Understand matching, the verified specialist card, tracking, arrival verification, estimates, completion, and ratings.
Customer · SafetyUse the arrival PIN safely
Confirm that the expected provider has arrived before service begins.
Customer · SafetyUse Safety Centre and trusted sharing
Get help, report a concern, and share a limited live assistance view with someone you trust.
Customer · AccidentReport an accident and coordinate next steps
Complete safety triage, add evidence, choose insurance handling, and follow towing and body-shop providers.
Customer · AccountManage your account, privacy, and support
Update personal information, emergency contacts, saved places, ratings, payments, notifications, privacy, and security.
Customer · ServicesPlanned services and Find a Shop status
Understand what is available now and what PHIXTT will document when planned shop booking launches.
Not yet liveProvider · Provider HelpJoin PHIXTT and set vehicle specialties
Create an accurate provider application, choose services and vehicle capabilities, and complete identity verification.
Provider · Provider HelpSet availability and respond to offers
Control whether PHIXTT can match you, then review and respond to time-limited offers.
Provider · Provider HelpTravel, arrive, and begin an active job
Use authorized customer information, live tracking, request communication, and customer-controlled arrival verification.
Provider · Provider HelpCreate estimates, perform work, and complete service
Document proposed work, customer approval, service evidence, milestones, and completion.
Provider · Provider HelpComplete towing and accident work
Handle vehicle pickup, secure transport, destination handoff, body-shop intake, and accident evidence.
Provider · Provider HelpMaintain your public profile, service vehicle, and ratings
Keep customer-facing identity and operational information accurate without exposing private verification evidence.