Help Centre
Getting Started · AVAILABLE NOW

Customer Quick Start

The shortest path from adding a vehicle to rating completed help.

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PHIXTT customer dashboard with the main navigation numbered.
PHIXTT customer dashboard with the main navigation numbered.

Before you start

  • Create and verify your PHIXTT account.

Step by step

  1. 1

    1. Add your vehicle

    Open Garage and save accurate year, make, model, powertrain, colour, and registration.

  2. 2

    2. Tap Get help

    Choose the service that best matches what happened.

  3. 3

    3. Describe the problem

    Choose symptoms and add a note, voice note, or requested photos.

  4. 4

    4. Confirm location

    Allow location or enter the safe pickup address.

  5. 5

    5. Follow your provider

    Open Activity and review the verified specialist card and tracking.

  6. 6

    6. Verify arrival

    Check the person and service vehicle, then create the one-time PIN.

  7. 7

    7. Confirm service

    Review completed work and report a problem when anything is unresolved.

  8. 8

    8. Rate the provider

    Submit a separate rating for each completed provider.

What to do next

  • Read Request vehicle help for full details.

Related guidance

Roadside HelpRequest vehicle helpActivityFollow your provider and complete service
Guide version 2026.08.17 · Reviewed 17 August 2026 · App reference 4995723