The public logo is not visible.
Check whether it is still awaiting PHIXTT approval.
Provider Help · AVAILABLE NOW
Download full guideMaintain your public profile, service vehicle, and ratings
Keep customer-facing identity and operational information accurate without exposing private verification evidence.
Before you start
- Use only professional public media you are authorized to publish.
Step by step
- 1
Add a public logo
Upload a JPG, PNG, or WebP under 5 MB. It becomes customer-visible only after PHIXTT approval.
- 2
Understand private media
Government ID, verification selfie, and business documents are private and never used on customer cards.
- 3
Register a service vehicle
Add make, model, colour, plate, unit number, vehicle type, and towing capability. Keep the primary vehicle current.
- 4
Review vehicle expertise
Open Edit matching capabilities to update supported makes, specialties, powertrains, exclusions, and service-specific rules.
- 5
Review ratings
The Provider hub shows the average, count, and visible customer feedback tied to completed assignments.
- 6
Keep settings current
Update availability and application details when your team, coverage, or services change.
Troubleshooting
A rating is inappropriate or unsafe.
Contact PHIXTT support. Staff can review it without deleting the audit record.
What to do next
- Accurate profile data helps customers recognize and trust the assigned provider.