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Set availability and respond to offers

Control whether PHIXTT can match you, then review and respond to time-limited offers.

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PHIXTT Provider hub showing verification status, availability control, offer list, and active-job list.
PHIXTT Provider hub showing verification status, availability control, offer list, and active-job list.

Before you start

  • Business and identity verification must both be approved.
  • Keep your service area and capabilities current.

Step by step

  1. 1

    Choose availability

    Set available only when you can receive and complete new work. Use paused or offline when you cannot.

  2. 2

    Understand workload

    Active jobs and workload limits can reduce new matching. Complete or close jobs accurately.

  3. 3

    Open an offer

    Review service type, customer description, vehicle details, evidence, location context, and specialty match.

  4. 4

    Check the countdown

    Offers expire. Respond before the shown deadline; an expired offer can move to another provider.

  5. 5

    Accept

    Accept only when you can perform the exact service for that vehicle and location.

  6. 6

    Reject

    Reject when you cannot complete it and choose a truthful reason. Rejection helps PHIXTT offer the work elsewhere.

Troubleshooting

Availability is locked.

Check business application, identity status, and operational access in the Provider hub.

Offers do not match your capability.

Pause availability, update the matching profile, and report repeated incorrect matches to PHIXTT.

What to do next

  • Accepted work moves into Active jobs.
  • Start Trip when you are actually ready to travel.

Related guidance

Provider HelpTravel, arrive, and begin an active jobProvider HelpJoin PHIXTT and set vehicle specialties
Guide version 2026.08.17 · Reviewed 17 August 2026 · App reference 4995723